Terms and conditions

Complaints

We take all complaints very seriously.  In the unlikely event that you find any reason to complain about our goods or services, we will aim to deal with matters quickly, fairly and in confidence. We will acknowledge complaints within 7 working days and provide you with a reasonable timescale for resolving the issue.

Please contact us by email info@anagibb.com .

Payment terms

Full payment is required in advance of shipping.  Payment may be made by debit, credit or charge card. Your credit card payment is authorized and processed at the point you purchase an order from us.

We will also accept cheques but goods will only be dispatched after your cheque clears.

Mailing List

If you would like to be notified of any special promotions, sales, the arrival of new stock etc, please register as a member. We do not give out/sell or share email addresses or any other personal information to any other party. If at any time you wish to be removed from our mailing list please email us at Info@anagibb.com

Pricing

All prices shown on our website are in pounds sterling and inclusive of VAT at 20.00%(toys only)

Prices of products are subject to change without notice.  The amount payable by you is that advertised on our website at the time of purchase.

Security

We assure you that Anagibb.com online transactions are fully secured and protected, so you can pay with confidence.  The purchase area of our web site is secure.   We incorporate industry standard SSL technology, to allow for the encryption of all sensitive information, such as your name, address and especially your credit, debit or charge card details. Your transaction data and card information is not stored on our system.

Your credit card payment is authorized and processed at the point you purchase an order from us.

Availability

All products are subject to availability, while stocks last.  We reserve the right to withdraw any product from sale without incurring any liability.

Should any product you order be out of stock or otherwise unavailable, we will inform you by email, suggesting an alternative product or allowing you to cancel your order. If you do not contact us, we will dispatch your product when back in stock.